What to Expect

Duration
Visits start from 1 hour, tailored to your needs
Pricing
Transparent hourly, travel, and overtime fees (vary by host)
Who It’s For
Perfect for beginners and early users
Find Your Local OMTech Host
Visit a Demo Room or have a Host come to you.
With experienced OMTech owners ready to guide you every step of the way, it’s easy to connect with a local Host anywhere in the U.S. Visit a Demo Room to explore our machines up close and get real insights from experienced users. Already own an OMTech? Book on-site service for installation help, material demos, or personalized settings guidance — designed to help you get the best from your laser.


Frequently Asked Questions
Both help you get the most out of OMTech — just in different ways!
- 🏠 On-Site Service: Our expert comes to your place for hands-on setup or training.
- 🏢 In-Person Visit: You come to a Demo Room to see machines in action before buying.
👉 Learn more about our Demo Room Program here.
Your host will contact you to confirm details and location.
Prepare your space to ensure safe and smooth service.
Make sure you have a safe and clear workspace. Ensure proper ventilation and power. Have optional materials for testing.
- Basic installation assistance
- Material processing demonstration
- Parameter & settings guidance
- Business insights & best practices
Travel fees are based on mileage or time; rates are shown on your host's profile. Confirm with your host before the visit.
Overtime fees apply if the session exceeds the scheduled time; confirm with your host in advance.
Payments for travel and overtime are made on-site.
Contact info is included in your confirmation email after booking.
Yes, you can do so through your confirmation email. Please give at least a 24-hour notice.
We’re happy to help!
📧 Contact us at support@omtech.com or demoroomprogram@omtech.com